Can Water or Snow Confuse the Cruze's Blind Zone Alert?

Posted on
Tagged
#lawsuit #technology #safety
Author
Scott McCracken
Source
carcomplaints.com
Blind spot warning light appears on the sideview mirror

Chevy started offering an optional "blind zone alert" safety upgrade with the 2013 Cruze. However, they placed the system's sensors on the rear bumper which, according to a new lawsuit leaves the system suceptible to spray from the rear wheel wells. The sensors and wiring are allegedly sealed poorly and allow water and debris to affect the systems, leaving owners with non-working systems they paid for.

Because of the defective design, dealers allegedly can't effectively repair the systems and any damaged sensors are installed in the same problematic locations. The plaintiffs in the case said replacement sensors were on back-order when they brought their car in for service.

According to the lawsuit, GM sold more than 1 million model year 2013-2018 Cruze cars in the U.S. and about 25 percent had the optional side blind zone alert systems.

The upgraded system cost about $790 for the 2013 model year. The lawsuit is for all 2013-2018 Cruze owners that:

  1. Have the blind zone alert system
  2. Have presented a problem to an authorized GM dealer for service
  3. Live in the USA
More information on carcomplaints.com

Related Chevrolet Generations

At least one model year in these 2 generations have a relationship to this story.

We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.

  1. 1st Generation Cruze

    Years
    2011–2015
    Reliability
    80th out of 80
    PainRank
    48.27
    Complaints
    940
    Continue Front 3/4 view of a Cruze
  2. 2nd Generation Cruze

    Years
    2016–2019
    Reliability
    49th out of 80
    PainRank
    10.41
    Complaints
    83
    Continue Front 3/4 view of a Cruze