The 1st generation Cruze runs from the 2011 to 2015 model years and ranks 80th out of 80 eligible generations in reliability with a cumulative PainRank™ of 48.27.
PainRank™ is a relative complaint analysis of the 940 complaints made by owners over at CarComplaints.com A majority of the complaints are about transmission problems.
You can compare it with other Cruze generations.
After years of Chevy Cruze owners complaining about antifreeze leaks along with an overwhelming smell in the cars, a class-action lawsuit was filed against General Motors in New York federal court.
Read More
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
Have you heard about the lawsuit that says the side blind zone alert system in the 2013-2018 Chevy Cruze is defective?
The lawsuit claims that the system fails because the sensors are poorly sealed and over-exposed to elements like debris a … continue reading
Chevy started offering an optional "blind zone alert" safety upgrade with the 2013 Cruze. However, they placed the system's sensors on the rear bumper which, according to a new lawsuit leaves the system suceptible to spray from th … continue reading
Your steering wheel could get stuck while driving and GM doesn't think that's enough of a safety hazard to warrant a recall.
Owners have complained that if they drive with their steering wheel in one position for a long enough, it can sudde … continue reading
A/C Condenser Leaking
Very irritating, nauseating smell when using heat setting. First time I took it in the service tech said "oh, that's BAD, smells like antifreeze" and also noted the film on the windshield. Said it needed a new heater core. We couldn't get the part, had to pull it off an assembly line and it took about 2 weeks. They changed it and didn't help at all.
Grouping all models by their year can reveal some baddies.
Running tally of owner grievances filed to CarComplaints.com.
Overall reliability rank out of 80 eligible generations.