Park Your Chevy Bolt Outside Until You Get This Recall

TL;DR

GM is asking 2017-2019 Chevrolet Bolt owners to temporarily limit their battery's charging capacity so the battery's defective cells won't spark a flame and make the EV extra crispy as it charges to 100%. A more permanent solution is expected in 2021.

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General Motors is asking 2017-2019 Bolt owners to park outside and limit their car's range until a more permanent solution can make sure the battery won't catch on fire as it nears a full charge.

The recall announcement came just a month after the National Highway Traffic Safety Administration (NHTSA) opened an investigation into fires starting with the battery compartment while the cars were parked and unattended.

What's Causing Bolt Batteries to Catch on Fire?

The Bolt uses a high-voltage battery system with pouch battery cells from a company called LG Chem. It's similar to the battery found in other EVs such as the Hyundai Kona.

There is a defect somewhere with the battery that triggers a short-circuit as the battery approaches a full charge.

Owner stories spark an investigation

Multiple reports of fires were sent in to NHTSA which led to an investigation being opened in October 2020. The investigation determined that something goes wrong with the battery only as it nears a full charge.

Meanwhile, GM confirmed five battery fires out of the 68,667 vehicles under investigation. Certainly not widespread, but you don't mess with fire.

Bolt Batteries Temporarily Limited During Recall

Just a month after the investigation opened, GM recalled 68,700 Bolt EVs from the 2017-2019 model years. Even though they didn't have a permanent solution, the goal was to stop the issue from becoming widespread.

They also asked owners to park their cars outside until a temporary fix could be installed. GM aims to have a permanent solution to this problem in 2021.

Software updates to temporarily limit the charging capacity

The recall updates the vehicle's software and limits the battery's charging capacity to 90%. The theory being if the battery can't fully charge then it also can't trigger that short-circuit.

The downside is the car's estimated range on a single charge drops from 238 miles to 214 miles. The upside is you won't wake up to a smoldering pile of metal where your car used to be.

The software will be installed by authorized dealers, but there are some ways owners can manually restrict the battery's charging capacity as well.

Setting "Hilltop Reserve Mode" in the 2017-2018

If you own a 2017-2018 Bolt, use the car's Hilltop Reseve mode which will limit the batteries charge capacity.

Changing the "Target Charge Level" in the 2019

If you own a 2019 Bolt, change the car's Target Charge Level setting to 90%. This video shows you how around the 2:00 mark.

Why some 2019 models and all 2020 models are excluded

Some of the 2019 model year Bolts use battery cells from a Holland, Michigan plant not LG Chem. Those models are not in danger of this problem.

The 2020 model year Bolt uses a 66kwh battery that does not have the same risks.

Lawsuit Says Range Anxiety Deepened By Latest Recall

It didn't take long for the first lawsuit to be filed post-recall as Torres, et al., v. General Motors LLC. was filed in December 2020.

The plaintiff says the recall is causing him "range anxiety" and that he's worried the range will further be limited by the colder winter months.

Personally I'd have more anxiety over the very likely scenario of my car catching itself on fire than losing an estimated 24 miles per charge, but that's just me.

Is the range even worse due to cell low-voltage condition?

It sounds like the plaintiff has had range anxiety for quite some time and this latest update just pushed him over the edge. The suit references a customer satisfaction program sent out in mid 2018 about potential propulsion loss and over-estimated range numbers.

In service campaign #18125, titled Loss of Propulsion High Voltage Battery Without Notification, GM says:

Certain 2017-2018 model year Bolt EV vehicles may have a condition where the software will not detect the difference in the state of charge between the cell groups of the battery and over predict the indicated battery range.

And that...

The current software may not provide sufficient warning prior to a battery cell low range condition, which may result in a loss of propulsion.

It feels like a reach.


Header image courtesy of Guido Jansen on Unsplash.com

Problem Timeline

Chevrolet Generations Where This Problem Happens

This problem has been reported by owners of the following generations. While there's no guarantee it affects all the listed model years, most years within a generation share the same parts, manufacturing processes, and problems.

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA

More Information About The Affected Models